The problem is often due to the password; it's either incorrect or doesn't meet the approved password requirements.
We direct the merchant to reset the password via the following link:
https://s.salla.sa/auth/password/reset
The password must be:
- At least 12 characters long
- Contain at least one uppercase letter
- Contain at least one lowercase letter
- Contain at least one number
- Contain at least one special character (e.g., ! @ # $)